massage x madeline

we kindly ask all new clients to complete our liability waiver prior to their first treatment.

please complete this screener before every treatment to comply with covid protocols.

we hope to see you on the day of your appointment. but emergencies happen! we strongly encourage you to call at least 24 hours in advance of your appointment to cancel and reschedule. cancellations of any appointment within 24 hours is subject to being charged at 100% of service price at the discretion of the owner. as COVID limitations and emergencies occur we recommend calling/texting/emailing with cancellation inquiries of that nature. 

in order to maintain respect for both practitioner and clients, we ask all clients to arrive on time for their appointment. we understand emergencies happen & always encourage clients to call the studio in regards to their situation and arrival time. we impose a 15 minute grace period with no additional charges for being late. due to the nature of the industry we cannot accept late clients with no notice past the 20 minute mark of the designed scheduled time. if no notice is made aware to the practitioner and/or a client has not arrived after 20 minutes, we consider the client a "no show" and the remainder of the appointment slot is forfeited by the client at that time. all no shows are subject to a 100% charge of the service scheduled that day. 

cash + check are accepted on site. 

payment is due immediately after each appointment.